How do I integrate Australia Post eParcel with Shopify?

To integrate Australia Post eParcel with Shopify using Koi, follow these steps:

1. Set Up Koi Account:

• Ensure you have a Koi account and that it is connected to your Shopify store. If you haven't already, sign up for Koi and link it to Shopify through the Koi app.

2. Connect eParcel Account:

• In the Koi app, go to the shipping settings and add your Australia Post eParcel account. You'll need to enter your eParcel account details, such as your account number and API key.

3. Configure Shipping Settings:

• Set up your shipping preferences, including shipping methods, label format, and any specific options like insurance or signature on delivery. Koi will use these settings to generate labels according to your preferences.

4. Order Management and Fulfillment:

• Navigate to the orders section in Koi. Select the orders you want to ship using eParcel. You can batch process multiple orders or handle them individually.
• For each order, confirm the details, including package dimensions and weight. Koi will calculate the shipping costs based on these details and the selected shipping method.

5. Print Shipping Labels:

• Once you've reviewed the shipping details, Koi will generate the eParcel shipping labels. You can print these labels directly from the Koi interface.
• The shipping labels will include all necessary information, including tracking numbers, which will be automatically updated in your Shopify store.

6. Dispatch and Tracking:

• After printing the labels, dispatch the parcels as per your usual process. Koi will update the order status in Shopify and provide tracking information to your customers.

7. Monitor and Manage:

• Use Koi's dashboard to monitor shipping status, track shipments, and manage any returns or issues. Koi integrates with Australia Post's tracking system to keep you informed of delivery status.

For detailed instructions and screenshots, you can refer to the Shipping a Shopify Order using eParcel Guide.