Setting up MyPost Business

Before you can start creating Australia Post MyPost labels in Koi, you first need to connect your MyPost Business Account to Koi.

To connect Koi to MyPost Business we first need to log into your Australia Post MyPost Business Account.

🛟 Get help setting up Australia Post MyPost Business

If you need help with setting up Australia Post MyPost Business with your Koi Account, then you can contact us and we can help you.

On this page

Step 1: Logging into Australia Post MyPost Business

  • Go to and click Log in 1️⃣ and then MyPost Business 2️⃣
  • Log into Australia Post with the same Email address and Password you use to access MyPost Business.

  • Once logged in, click on your username 1️⃣ in the top right hand corner, and then click Business Details 2️⃣.

  • Click on Platform Partners.

Step 2: Connecting Koi to Australia Post MyPost Business

  • Click the "Connect Koi to MyPost Business Button"
Click the button labeled "Connect Koi to MyPost Business"
  • Click the Checkbox 1️⃣ to accept the Australia Post terms and conditions
  • Click the Continue button 2️⃣.
Agree to Australia Post's terms and conditions

🔔 Note

If you haven't added a payment method to your Australia Post account, Australia Post will ask you to add a credit card to your account. This is used for paying for MyPost shipments. The credit card details are not shared with Koi.

Australia Post will ask you to add a payment method if you haven't already done so.
  • Australia Post might think for a few seconds.
Sometimes it takes a little while for Australia Post to foward back to us.
  • You will then be redirected back to Koi, and a pop-up will appear to confirm that the connection has been set up successfully.
The "MyPost Business has been setup" message will be displayed.

Step 3: Enabling MyPost Business

Click the Back Button
  • Click the switch so that MyPost Business is in the on position.
The MyPost Business Shipping Provider is currently disabled. It needs to be enabled.
The MyPost Business Shipping Provider is enabled.
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