Installing Koi Printer Connect on Windows

Koi enables you to automatically print Shipping Labels, Pick/Pack Slips, Tax Invoices and Barcodes with the use of a local software client called "Koi Printer Connect". This software is installed on your computer, allowing the Koi web application to connect directly to your printers, eliminating the need to go through various print dialogs and select different printers.

Step 1: Downloading Koi Connect for Windows


Koi Connect is available for both Windows and macOS.

You can download Koi Printer Connect from the Printer Settings Page.

  • Go to Settings by clicking on the ⚙️ Settings gear icon 1️⃣ on the top
  • Click on the Printing link 2️⃣ to go to the Printing Settings page
  • Scroll down to the bottom of the Printing settings page until you see the Printing App Downloads section.

  • Download the version of Koi Printer Connect for your Windows operating system

    Step 2: Installing Koi Printer Connect

  • Once it has been downloaded, run the Printer-Connect-4.27.2.exe file found in your Downloads folder.

  • Select I accept the agreement then click on the Next button.
  • Select the location that you would like the app to be installed, then click on the Next button.

  • Now select the location that the program's shortcuts will be placed, then click on the Next button.

  • Next, select whether you would like to create an additional desktop shortcut for the program.

  • Please note if you select Install Printer Connect as a Windows Service, you will see the following dialog window. If you would like the software to run on start-up, then go ahead and press the Yes button. Otherwise, select No to return to the previous screen.

  • Click on the Install button to begin installation.

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