How to Print Labels Directly (Instead of Downloading PDF Versions)

If your shipping labels (or other documents) download instead of printing, it indicates that the "Print-to-PDF" feature is enabled. This option is useful if you haven't yet set up Koi Printer Connect.

To modify the Print-to-PDF settings, go to the Printing Settings in the Koi admin settings.

💁 The "Print-to-PDF" setting is configured individually for each user. This means that users on your Koi account can have personalized print settings tailored to their specific needs.

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